Application Suite Support

Installation 11

• MiVoice Office Application Suite & Phone Manager Desktop R5.1 - Installation Guide
• MiVoice Office Application Suite R5.1 Technical Manual
• Basic Application Suite Server installation
• Application Suite Version 5.x Hardware Requirements
• Connecting Through Firewalls

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Information 5

• MiVoice Office Application Suite R5 Datasheet
• MiVoice Office Application Suite Release Notes
• MiVoice Office Application Suite R5.1 - User Guide
• MiVoice Office Application Suite 6900 R5.1 - Sales Engineer - Pre-Sales Guide
• MiVoice Office Application Suite R5.1 GDPR

Information 7

• Mitel Communication Service Portal Access
• Initial MiVoice Office Application Suite Registration
• Salesforce will disable support for TLS (Transport Layer Security) 1.0
• Upgrading from Application Suite Version 4.3 to Version 5.0
• MiVoice Office Phone Manager R5 Licence Comparison

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Version 5.0 User Guides 2

• Mitel Phone Manager Mobile Version 5.0
• Mitel Phone Manager Version 5.0

Supported Phone Manager CRM Integrations 17

• Goldmine
• Maximizer
• Microsoft Dynamics CRM
• Microsoft Dynamics NAV
• Microsoft Internet Explorer

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Version 5.1 User Guides 1

• Mitel Phone Manager Version 5.1

Information 3

• Mitel Phone Manager Mobile Quick Reference Guide
• Mitel Phone Manager Mobile User Guide
• Mitel Phone Manager Mobile R5.1 Datasheet

Information 4

• MiVoice Office Call Recorder R5 Datasheets
• MiVoice Office Call Recorder Quick reference guide
• MiVoice Office Call Recorder 5.1 - Sales Engineer - Pre-Sales Guide
• MiVoice Office Call Recorder R5.1 Datasheet

Information 11

• MiVoice Office Call Reporter R5.1 - Sales Engineer - Pre-Sales Guide
• MiVoice Office Real-Time Dashboard - Quick Reference Guide
• MiVoice Office Real-Time Wallboard - Quick Reference Guide
• MiVoice Office Call Reporter R5.1 - MiContact Center Office Comparison
• MiVoice Office Call Reporter R5.1 - Report Format Samples

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Information 2

• Mitel Phone Manager Outbound - Quick Start Guide
• Mitel Phone Manager Outbound R5.1 Datasheet

Installation 2

• MiVoice Office 250 6900 Handset Engineering Guidelines
• 6900 Handset Diagnostics & Troubleshooting

Information 9

• MiVoice Office Application Suite 6900 5.1 - Technical Sales Guide
• Mitel 6920 SIP Phone
• Mitel 6930 SIP Phone
• Mitel 6940 SIP Phone
• Mitel Cordless Bluetooth Handset

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FAQ 3

• 6900 Phones via MBG show 'call failed' on answer
• 6900 Change back to MINET Firmware
• Remote SIP/Softphones going offline - MBG Blacklisting

Public release download links 1

• MiVOAS 5.2 SP3 (5.2.31)

Patch release download links 1

• MiVOAS 5.2.30 - latest patch release - public link